SillyStream Studios
SillyStream Studios
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  • Support
    • FAQs
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Get in Touch

Frequently Asked Questions

Gameplay FAQs

Your progress is now automatically saved to the cloud when you sign in with your Google or Apple account. This allows you to recover your data or continue playing on another device of the same platform (Android ↔ Android, or iOS ↔ iOS). Cross-platform transfers are not yet supported. 


Some stages require strategy and upgrading your stats. Replay earlier stages to earn gold, complete monster missions, and upgrade your player stats. 


Each monster has unique traits and mechanics. For example:

  • Ogres: High health but slow.
  • Archers: Attack from range. 
  • Goblin Summoners: Summon Imp Goblins every 5 seconds. 
  • Ironhide Golems: Shield themselves with a powerful barrier that absorbs damage. 
  • Shadepaws: Remain invisible until they strike for the first time.
    Upgrade your spells and player stats to counter these enemies effectively!
     


Yes, you can replay any completed stage to earn more rewards, collect monsters, and complete missions. 


No, account data cannot be transferred between different platforms. The current authentication system is platform-specific, meaning your game progress is tied to the platform you originally signed in with. If you switch from iOS to Android or vice versa, your data will not carry over.  


Technical FAQs

Try these steps:

  1. Ensure you’re using the latest version of the app.
  2. Restart your device.

    Clear the game cache (on Android, be careful not to clear the game data!).
    If the issue persists, submit a support request here. 


Check that your internet connection is stable. If the issue continues, restart the app and try again. 


The daily spin refreshes every 24 hours. Make sure you’re connected to the internet to claim it. 


Monetization FAQs

You can buy items directly from the in-game Store. The Store offers a variety of purchases such as gold, gems, energy, and other special items. Open the Store from the main menu to see all available offers. 


If you play offline, no ads will be shown during gameplay. You can also purchase the No Ads option from the Store, which permanently removes all ads from the app and lets you claim ad-rewarded bonuses instantly without watching the ad. 


Community FAQs

Join our official Discord server here to connect with other players, share strategies, and stay updated on the latest news. 


We’d love to hear from you! You can submit your feedback here or share it on our Discord server. 


Privacy & Data FAQs

We do not collect personal data automatically. Data is only collected if you fill out the support form, such as your name, email, and device information. Read more in our Privacy Policy. 


Yes, you can request data deletion by contacting us at the support email address: sillystreamstudios2d@gmail.com. 


No, only the provider is presented and can be seen, no other details regarding you sign in information is displayed for the administration. Read more in our Privacy Policy. 


Feature FAQs

You can spin the reward roulette once daily for free. Additional spins can be earned by watching ads. 


Monster missions reward you for defeating specific monsters a certain number of times. Completing these missions gives you bonuses like increased health or damage. 


We are actively working on new stages and features! Follow us on Discord for updates. 


Still Have Questions?

 We’re Here to Help! 

Contact Us

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